Privacy Policy for Association of  Commodities Exchanges (A-ACX)

The Association of commodities Exchange (A-ACX) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and/or use any of our apps downloaded from the Google Play Store or from any other digital channels. This Privacy Policy only applies to information collected when using our website and/or other A-ACX software applications. It does not apply to information collected offline or via channels other than those described above.

Consent

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not use the website / app. By using our website / app, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data

While using our website / app, we may ask you to provide us with certain personally identifiable information, including but not limited to name, e-mail address and phone number.

Usage Data

We may collect information about your interactions with our website / app, such as device information (e.g., device type, operating system), App usage patterns and settings, location data (if permission is granted).

Cookies and Tracking Technologies

We may use cookies, tracking pixels, and similar technologies to track your usage of our website / app and improve your experience.

How We Use Your Information

We may use the collected information for various purposes, including:

1. To provide, maintain, and improve our website / app
2. To manage your account and provide customer support
3. To process and deliver requested services
4. To develop new products, services, features, and functionality
5. To send marketing communications and promotional materials (if opted in)
6. To prevent and find fraud
7. To comply with any legal obligation

Disclosure of Your Information

We may share your information in the following situations:

1. Service Providers: We may share your data (when you opt-in) with third-party service providers who perform services for us, such as analytics providers, and email services.
2. Legal Obligations: We may disclose your information if required by law or to respond to legal processes.

 Data Security

A-ACX is strongly committed to protecting your information and ensuring that your choices are honoured. We have taken strong security measures to protect your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. All sensitive data is stored behind multiple firewalls on secure servers with restricted employee access. We guarantee that all e-commerce transactions follow the latest security measures and use the best available technologies. Secure Sockets Layer (SSL) technology is employed when you place online orders or transmit sensitive information. SSL is one of the safest methods of passing information over the Internet.

Third-Party Links

Our website / app may contain links to third-party websites and services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies to learn more about what, why and how they collect and use personal information.

Children’s Information

Our services are not directed at children under the age of thirteen (13) hence the GCX does not knowingly collect any Personal Identifiable Information from such children. If we discover that a child under thirteen (13) has provided us with personal information, we will delete such information from our system. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

The General Data Protection Regulation - Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, restrict processing, object to processing or delete your data. If you wish to exercise any of these rights, we will have twenty (20) working days to respond to you.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Thus, we advise that you review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page and through email. These changes are effective immediately after they are posted. Your continued use of our website or app after such changes indicates your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

secretariat@aacx.org

+233594164470